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Program Support Assistant

Program Support Assistant

Job ID 
Job Locations 
US-CA-Woodland Hills
Regular Full-Time
Not applicable

More information about this job


With 40 programs and service sites spanning several counties, United Cerebral Palsy of Los Angeles, Ventura & Santa Barbara Counties (UCPLA) is the largest nonprofit provider of direct care services for individuals with developmental and intellectual disabilities in Southern California.


UCPLA is hiring a Program Support Assistant responsible for maintaining confidentiality in the handling of client records and files; creating new hire packets; monitoring and maintaining department document supplies; processing household shift duty forms; performing general and specific support functions; assisting area personnel; and providing clerical support to the Community Living Services (CLS) management team and department staff.   


  • Develops and maintains a comprehensive understanding of client records
  • Coordinates with related departments and assists with questions and problems courteously and provides assistance promptly
  • Processes completed logs and Household Shift Duty Forms for all regions
  • Conducts monthly client record audits, summarizes findings, and submits reports to Program Support Specialist
  • Maintains supplies of forms specific to the CLS department
  • Supports department personnel on various projects
  • Attends and participates in meetings
  • Remains well informed regarding company policy/procedure changes
  • Files department documents


  • High school diploma or equivalent
  • Minimum of two years of related work experience
  • Ability to develop and maintain clear, effective, and timely verbal and written communication with participants, coworkers, supervisors, and other professionals
  • Ability to be a team member and work cooperatively with others


We offer competitive starting salaries and benefits to full-time staff: Health, Dental, Vision, and Life Insurance, Life Assistance Program, Flexible Spending Account (FSA), Paid Holidays, Vacation, and Sick Leave Benefits, Referral Bonus Plan, and Retirement Plan.


UCPLA is an equal opportunity employer and is required to comply with equal opportunity legislation in each jurisdiction it operates. UCPLA also considers qualified applicants with criminal histories for employment in the City of L.A. pursuant to the L.A. Fair Chance Ordinance.