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Program Services Coordinator

Program Services Coordinator

Job ID 
Job Locations 
US-CA-Woodland Hills
Regular Full-Time
Not applicable

More information about this job


With 40 programs and service sites spanning several counties, United Cerebral Palsy of Los Angeles, Ventura & Santa Barbara Counties (UCPLA) is the largest nonprofit provider of direct care services for individuals with developmental and intellectual disabilities in Southern California.


UCPLA is hiring a Program Service Coordinator to support the funding compliance requirements for Intermediate Care Facility/Individuals with Intellectual Disabilities (ICF/IID) group homes and Adult Day Programs (ADPs). 



  • Complete and submit electronic Treatment Authorization Requests (eTARs) or paper submission of Authorization Request Forms (ARFs) for all newly admitted group home clients and bi-annual renewals
  • Prepare Housing and Urban Development (HUD) admission and recertification documents, and other compliance renewal documents for group home residents and day program participants
  • Complete and submit Group Home Facility License renewal annually for 22 group homes
  • Complete paperwork for Medi-Cal, Medi-Cal Long Term Care (LTC), and regional center purchase of service (POS)
  • Work with management team to ensure accurate and timely submission of paperwork and materials to funding agencies
  • Handle client disenrollments from Managed Care plans
  • Provide weekly updates to billing department regarding status on eTARs, ARFs, LTC, HUD, POS, and disenrollments


  • Working knowledge of Medi-Cal funding process, Medi-Cal LTC billing and funding, regional center POS functions, and Social Security income guidelines
  • Experience with eTAR process
  • Familiarity with International Classification of Diseases, Ninth and Tenth Revision (ICD-9 and ICD-10) coding principles
  • Detail-oriented, efficient, and have follow-through
  • Excellent communication and strong computer skills
  • Ability to navigate web-based document submission requirements
  • Ability to complete handwritten paperwork and materials
  • Ability to handle high volume of paperwork and meet deadlines
  • Must be able to work with parents, family members, internal departments, and external agencies to ensure paperwork is received and processed in a timely manner
  • Associate degree or vocational certificate preferred
  • Minimum two years' work experience or in related field
  • Demonstrate interest and desire to assist residents and participants, and support team to comply with funding requirements


We offer competitive starting salaries and benefits to full-time staff: Health, Dental, Vision, Life Insurance, Life Assistance Program, Flexible Spending Account (FSA), Paid Holiday, Vacation Benefits, Paid Sick Leave Benefits, Referral Bonus Plan, and Retirement Plan.


UCPLA is an equal opportunity employer and is required to comply with equal opportunity legislation in each jurisdiction in which it operates. UCPLA also considers qualified applicants with criminal histories for employment in the City of L.A. pursuant to the L.A. Fair Chance Ordinance.